Question 1

What is The Toadstool Post?

Accepted Answer

The Toadstool Post is a monthly snail mail subscription for children aged 3 to 8. On sign-up every child receives their very own buildable woodland journal, complete with a hand-illustrated Toadstool Woodland adventure map and an introduction to their new woodland friends. Each month a personalised envelope arrives through the letterbox, addressed directly to your child, with a hand-written letter from Fox, new pages to add to their growing journal, screen-free prompts and activities, two Polaroid character prints to collect, a sticker sheet and a colouring postcard. Every page, every letter and every illustration is painted by hand, so your child has something real, slow and made with care to look forward to each month.

Question 2

Who is it for?

Accepted Answer

The Toadstool Post is designed for children aged 3 to 8. For younger children aged 3 to 5 we recommend opening it together as a shared parent and child activity which is also exactly what the UK government's screen time guidance recommends.
Every child is different, though, so you know yours best. If you think they’ll enjoy the story, activities and sense of make-believe, they may well love The Toadstool Post outside this age range too.

Question 3

Who makes it?

Accepted Answer

We are a small British team of three. Our founder holds a Master's degree in the Psychology of Education and is the illustrator behind every character and story in The Toadstool Post. Every illustration is hand-painted with no AI and no shortcuts.

Question 4

Why Snail Mail?

Accepted Answer

Because there is nothing quite like a child receiving real post addressed specifically to them. It is physical, it is personal, and it is something no screen can replicate. We believe childhood deserves something real to hold.

Question 5

Who are the characters?

Accepted Answer

More information will be coming soon!

Question 6

Are the activities suitable for my child's age?

Accepted Answer

Every activity is designed by our founder who holds a Master's degree in the Psychology of Education. Activities are created with the 3 to 8 age range in mind and are open-ended so children of different ages can engage with them in different ways. For younger children parental involvement is encouraged and makes the experience richer for both of you. Activities might include 'tips' for how to extend and develop the activity for children of different ages.

Question 7

Is everything screen-free?

Accepted Answer

Yes. Every single element of The Toadstool Post is entirely screen-free. No QR codes, no apps, no digital components. Just paper, stickers, and imagination.

Question 8

How much does it cost?

Accepted Answer

The Toadstool Post is £11.99 a month per child.Why per child? With our original prototype, activities could be shared between siblings — so one envelope could work for two, three, even six children. But now that every child gets their own buildable Adventure Journal with personal writing and mark-making prompts, they each need their own copy to write in, stick in and grow with. So instead of one shared envelope, every child gets their own special envelope, addressed just to them 🍄Got more than one little adventurer? Each additional child is discounted:First child: £11.99 Second child: +£8.99 Third child: +£6.99Cancel anytime. No hidden costs, postage included.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription at any time with no penalty. If you cancel before your next billing date you will not be charged again.

Question 10

Is there a minimum subscription period?

Accepted Answer

No. You can subscribe for one month or stay for years. There is no minimum commitment.

Question 11

What information do you collect about my child?

Accepted Answer

We collect your child's first name and age alongside your delivery address and email address. We do not collect any other personal information about your child.

Question 12

How do you use my child's information?

Accepted Answer

Your child's name is used solely to personalise their delivery envelope and story letter. We do not use children's personal information for any commercial profiling or marketing purposes.

Question 13

Is my data safe?

Accepted Answer

We take data protection seriously, particularly given the nature of our product. We are registered with the Information Commissioner's Office and comply fully with UK GDPR and the Children's Code. We will never share your data with third parties.

Question 14

Can schools or nurseries subscribe?

Accepted Answer

We would love to hear from schools and nurseries interested in The Toadstool Post. Please get in touch at hello@thetoadstoolpost.co.uk to discuss options.

Question 15

I have a question not answered here.

Accepted Answer

We would love to hear from you. Drop us an email at hello@thetoadstoolpost.com and we will get back to you within 24 hours.

Question 16

Can I purchase previous editions of The Toadstool Post?

Accepted Answer

Yes! 🍄 We now make a limited number of our previous adventures available to purchase separately, so if you joined the woodland a little later, you can catch up on the stories you missed.
Previous editions contain their complete original contents and arrive with a special note explaining that they got a little lost in the post, so everything still makes sense to your little one.
Availability is limited, and once a previous adventure is gone, it may not return! 💌

Frequently asked questions